Our Services

COMPREHENSIVE EYE EXAMINATIONS

We are happy to provide eyecare to you and your entire family including infants as young as 6 months of age, as well as great granny and great grandpa. A comprehensive eye examination is more than just determining whether or not you need eyeglasses or contact lenses to achieve clear, comfortable vision. A comprehensive eye examination includes assessment of the following: case history, refractive error by both objective and subjective means, binocular function (how your two eyes work together as a team), ocular health (including the anterior and posterior segments of the entire eye).

As with most conditions, eye diseases such as glaucoma, macular degeneration are best managed with early detection and diagnosis. Eye drops are routinely used to aid in the assessment of ocular health in addition to digital retinal photography and OCT scans.

An eye examination can detect conditions such as systemic hypertension, diabetes, glaucoma, macular degeneration and even cancer. We understand that every individual is unique; the examination is tailored to address the specific needs and concerns of each patient.

Surgical co-management including refractive laser and cataract, ocular disease co-management are also available to our patients

Please allow 45-60 minutes for your eye examination.

CONTACT LENS THERAPY

Our goal in contact lens fitting is achieving the “3 sees”- that is, the patient sees well, the contact lenses feel well and the eyes look well. In a nutshell, the contact lenses must provide clear, crisp vision, feel comfortable and not compromise oculovisual health. We are comfortable fitting those patients who have high astigmatism, dry eyes, need bifocal lenses, or need contact lenses for cosmetic purposes. We offer a variety of contact lenses such as Soft, rigid, disposable and non-disposable. Silicone based lenses transmit up to 5x more oxygen than regular soft disposable contact lenses. Please call to arrange appointment to see if these are suitable for you. It is important to establish proper fit and good hygiene from the onset.

A proper fit requires several visits which include:

Initial fitting, by a licensed doctor of optometry
Instruction of insertion, removal and hygiene for new wearers (a review for previous wearers if needed)
All trial lenses needed to optimise the fitStarter kit of solution
Follow-up visits to monitor ocular health relative to contact lens wear and to finalise the fit by a licensed doctor of optometry

The advantages of purchasing contact lenses from our clinic are:

Competitive price (please inquire regarding inclinic promotions/mail-in rebates)
Exchange of product in the event of a prescription change (when a comprehensive eye examination is conducted at South Vancouver Optometry within 1 year of purchase of contact lenses)
Our guarantee that the contact lenses ordered are the authentic product professionally fit by your optometrist
Convenience of ordering contact lenses from our website (www.southvanoptometry.com) at any time.
We can even deliver them to your home if requested

Dry Eye Assessment/Treatments

What causes dry eye?

Dry eye stems from the eye not being able to produce a sufficient quality and/or quantity tear to keep it comfortable and moist. The majority of dry eye patients suffer from evaporative dry eye in which the tear is evaporating too quickly from the ocular surface. Inflammation of the ocular surface may occur and if left untreated, the symptoms exacerbate due to increased inflammation.

Symptoms of dry eye include but are not limited to foreign body sensation (sandy/gritty sensation), irritation, intermittent blurry vision, stinging/burning, photosensitivity, eye fatigue, heavy eyelids, and tearing. Suffering from dry eyes can make it difficult to perform activities such as reading or using a computer for extended periods of time. It can make prolonged contact lens wear challenging and can decrease tolerance to dry environments.

Dry eyes can be caused by multiple factors. Although dry eye can affect everyone, It is most prevalent in older (post-menopausal) women.

What causes dry eye? Treatment

Causes of dry eye

Medications can cause reduced tear production such as decongestants, oral antihistamines, oral anti-acne medication, anti-anxiety medications, oral contraceptives, antidepressants and more
Inflammations of the Meibomian glands
Blepharitis
Allergies
Insufficient eyelid coverage when blinking and sleeping
Eyelids that are mechanical not able to close completely due to trauma, surgery and disease
Autoimmune disease such as arthritis, Sjogren’s syndrome, Thyroid disease, poorly controlled diabetes
Environmental factors such as chemical fumes, air irritants, tobacco smoke, air conditioning and heating drafts
Infrequent blinking from staring at video/computer screens

How is dry eye diagnosed and how is it treated?

South Vancouver Optometry Clinic recommends a Dry Eye Assessment to review signs and symptoms. A dry eye assessment in our clinic consists of but not limited to a dry eye questionnaire and a few quick non-invasive tests to assess the front surface of the eyes (both cornea and conjunctiva), and the upper and lower eyelids. Depending upon the results of these tests, it will help the doctor determine the best possible treatment options. This assessment is not covered by MSP but may be covered by an extended insurance provider. In addition, in-office treatments, scans, and recommended products are not covered by MSP.

Take the dry eye DEQ5 survey now

Treatment plans will depend on severity and cause of dry eyes. The underlying systemic condition ought to be treated.

First of line of treatment will usually include lubricating artificial tears/gels/ointments with or without vitamin A therapy, preferably preservative free
Reducing inflammation of Meibomian glands with a daily warm hydrating compresses
Punctal plugs may be indicated
Restasis or Xiidra twice daily may be prescribed if the dry eye is more moderate to severe for a minimum 4-6 month period
Steady dietary supplements of omega3 fatty acids have been documented to show improved quality in tear secretion
Lid hygiene to reduce blepharitis (Blephadex/Zest/Zocular/Hypchlorous Acid Cleansing Spray)
Humidifier to reduce dryness in room environment
Ilux Treatment. We are excited to offer a new technology device for dry eye treatment called Ilux. It is an in-clinic treatment that uses an LED based heat source to warm the inner and outer surfaces of the eyelids to melt the clogged and inspissated secretions trapped inside the meibomian glands. The clinician then applies compression to express the melted meibum. This is especially helpful when warm compresses and artificial tears alone are not enough to relieve dry eye symptoms. Studies have shown Ilux treatment results in significant improvements in the signs and symptoms of meibomian gland dysfunction and dry eyes at 2-4 weeks after treatment session. Patients should continue their daily dry eye treatment regimen between treatment sessions.

TAKE THE DRY EYE OSDI SURVEY AND BRING THE RESULTS WITH YOU TO YOUR EXAMINATION, AND HAVE OUR TEAM HELP YOU WITH THE LATEST DIAGNOSTIC
TECHNOLOGY AND TREATMENT.

URGENT EYE CARE

Even with the utmost care or intent, accidents can happen. If your eyes have inadvertently come in contact with chemicals, metal shavings, blunt trauma or anything else that’s causing eye pain/discomfort, you should seek medical attention. If you start seeing flashing lights, floaters, a veil that goes up/down in your vision lasting 15 minutes or longer from only 1 eye, you need urgent care. If you experience sudden abrupt changes in your vision, it’s time to seek medical care.

If you think you have an eye emergency,
please call South Vancouver Optometry Clinic.

MYOPIA MANAGEMENT

In 2010, approximately 1.5 billion people around the world were affected by myopia and it is estimated that by 2050 the number of people affected will increase to 5 billion. Myopia (nearsightedness/shortsightedness) is a result of the axial length of the eye being too long and causes the light to focus in front of the retina rather than on the retina. Myopia management involves creating a peripheral de-focus to prevent the eye from elongating further and thus slows down the progression of myopia. An annual eye examination is vital in early detection of eye problems and in preventing vision loss.

Myopia management options may include but are not limited to:

Misight 1 day contact lenses: Misight 1 day use contact lenses uses ActivControl Technology which are alternating vision correction and treatment zones within the lenses to slow the axial elongation of the eye. Studies show an axial progression reduced by approximately 50%.
Multifocal contact lenses (Natural Vue): Researchers have found the extended depth of focus design in multifocal contact lenses to be effective in reducing myopia progression. Multifocal have different areas of magnification in the lenses which can correct vision and slow myopic progression at the same time.
Miyosmart spectacle lenses: MiyoSmart lenses offer clear vision and myopic defocus as the eyeball adapts and shapes during childhood. These lenses are impact resistant and provide UV protection. This is an innovative myopia control option for children that uses award-winning DIMS technology to correct refractive errors. Based on clinical trials, Miyosmart lenses curb myopia myopia progression by approximately 60%. (More information here)
Diluted Atropine eyedrops: Research has also shown diluted atropine to be an effective tool in reducing myopia progression by preventing the axial length of the eye from growing quickly. It is important that atropine is used as directed/prescribed.
*https://pubmed.ncbi.nlm.nih.gov/26271839/

EYE CARE TECHNOLOGY UTILIZED AT SOUTH VANCOUVER OPTOMETRY

Medmont Visual Field Analyzer

Is a diagnostic tool which helps identify abnormalities in your peripheral vision. This technology helps early detection of various conditions such as glaucoma, macula, neurological and peripheral and binocular vision

Nidek OCT/Fundus autofluorescence

Is a powerful diagnostic instrument which we use to take in-depth scans/pictures of the eyes. These scans/images aid in monitoring for changes/diseases in the eyes. Fundus autofluorescence imaging is a new diagnostic technique that provides additional information on the health of the retinal pigment epithelium which aids in early detection of eye conditions such as age related macular degeneration.

Show picture

Digital Retinal Photography

Is an essential diagnostic tool to help us get a better view of the back layers of your eyes.

Ipen

Is a diagnostic tool in which its technology determines the concentration of an individual’s tears, thereby assessing dry eye and dry eye treatment outcomes.

Ilux

Has a smart sensor tip which its technology is used to treat dry eyes, specifically with meibomian gland dysfunction.

MMP-9

Is a diagnostic test which identifies the presence of ocular surface inflammation in the tear layer. This test is used during dry eye assessment.

Essilor Myopia Expert 700/Optical Biometer

Measures the axial length of the eye using advanced technology. Optical Biometry refers to the use of light waves to measure various dimensions of the eye, including axial length. It is a non-invasive, highly accurate method. Axial length is a key parameter to managing and monitoring myopia progression. Axial length is the distance from the front (cornea) to the back (retina) of the eye. Studies have shown that interventions to control myopia are more effectively guided by monitoring changes in axial length rather than just changes in refractive error (how much the vision is affected).

The goal of using such advanced technology in myopia management is not only to address the existing myopia but also to slow its progression, thereby reducing the risk of developing high myopia and its associated complications.

Myopia progression, particularly in children and adolescents, is a global concern due to its association with increased risks of developing serious eye conditions later in life, such as retinal detachment, glaucoma, and myopic maculopathy.

Legal Notice

The information below applies to all the information contained on the southvanoptometry.com Website.

The users of this Website agree to comply with the terms set out below.

TERMS OF USE

South Vancouver Optometry Clinic owns and operates a Website at southvanoptometry.com (hereinafter referred to as the “site” or “Website”). South Vancouver Optometry Clinic^® trademark except as otherwise noted on the site, which is accessible to all users (hereinafter referred to as the “user” or “users”). Refrain from using this Website unless you agree to comply with the conditions.

RISKS ASSOCIATED WITH INFORMATION

Information on this Website is intended for informational purposes only and has no contractual value. South Vancouver Optometry Clinic reserves the right to modify the content of this site. At any time, without prior notice. South Vancouver Optometry Clinic assumes no liability for errors or omissions in the content of this Website or for information reliability or completeness of said information.

Information published on this Website is based on marketing, statistical or commercial services or other sources the South Vancouver Optometry Clinic considers reliable and are the sole responsibility of their authors and not of South Vancouver Optometry Clinic. We do not assume any liability for the accuracy or completeness of said information and in no circumstance should this information be regarded as such. Opinions and information as presented on this site reflect our position as of the date of publication and are subject to change without notice.

UPDATING OF THE WEBSITE UNDER THE RESPONSIBILITY OF South Vancouver Optometry Clinic

South Vancouver Optometry Clinic, its employees and directors will not be liable for damages incurred as a result of the information published on this site, for the views and advice published, expressed or implied regardless of its nature.

South Vancouver Optometry Clinic expressly refuses any and all responsibility for the manner in which the user of the site may use the information contained, in any decisions that may be made and in the actions that may or may not be taken based on said information.

COPYRIGHT PROTECTION

Presentations made and contained on this site are the intellectual property of South Vancouver Optometry Clinic. Reproduction in whole or in part of this site on any other medium in prohibited without the express permission of South Vancouver Optometry Clinic.

User may solely use the information contained on this site for personal use. Reproduction in whole or in part of said information on paper may only be performed for personal use. Said information is not to be copied, distributed or transmitted to third parties nor may it be inserted in a document or other medium.

HYPERTEXT LINKS

The links to external Websites and their content shall not be prejudged and South Vancouver Optometry Clinic will in no way be held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said sites.

CONFIDENTIALITY

South Vancouver Optometry Clinic draws the attention of the user to the fact that all communication transmitted through this Website remains in the public domain and not the private domain. South Vancouver Optometry Clinic cannot accept responsibility for the security of the transmission of information.

The confidentiality and integrity of the information circulating over the internet cannot be ensured. South Vancouver Optometry Clinic cannot accept responsibility in the case that data contained on this site is intercepted.

South Vancouver Optometry Clinic site uses cookies. These cookies are small text files saved on the hard disk of a user's computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze visits to the site. South Vancouver Optometry Clinic calls upon Google Analytics to help track how users use the site. The number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving the site and tailoring the content to the needs of its visitors.

The person responsible for the protection of personal information is the owner of : South Vancouver Optometry Clinic

VIRUSES AND TECHNICAL GLITCHES

South Vancouver Optometry Clinic makes no representations that the content of this site is free of infections, viruses, worms, Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility to take protective measures.

South Vancouver Optometry Clinic DECLINES ALL RESPONSIBILITY IN THE EVENT OF ANY INTERRUPTION OR NON-AVAILABILITY OF THE SERVICE

Under no circumstances shall South Vancouver Optometry Clinic be held responsible for transmission errors of any sort, such as loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from the use of the services provided on this site.

JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the province of British Columbia. Any dispute arising of this Agreement shall be brought before the court in the judicial district of South Vancouver Optometry Clinic's head office.
Address:
6645 Victoria Drive
Vancouver, BC
V5P 3Y2;
Tel: 604 322-5520.

PUBLISHING FIRM

South Vancouver Optometry Clinic
6645 Victoria Drive
Vancouver, BC
V5P 3Y2
Tel: 604 322-5520

Acceptance of the Privacy Policy

Thank you for visiting southvanoptometry.com (the “Website”), provided to you by South Vancouver Optometry Clinic (“We”). We respect the privacy of every individual who visits the Website and are sensitive to privacy issues on the Internet. We believe it is important that you know how we deal with information received about you.

This privacy policy (the “Privacy Policy”) explains how we collect, use, disclose, and protect the personal information of our customers and Website users ("you"), describes the types of information we may collect from you or that you may provide to us, and our practices for collecting, using, maintaining, protecting, and disclosing that information. The Website is for general audiences and is not specifically targeted to or intended for use by children.

We will only use your personal information in accordance with this Privacy Policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes. Privacy laws in Canada generally define "Personal Information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

By accessing or using the Website, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set out in this Privacy Policy. We may modify or update this Privacy Policy from time to time; if we change this Privacy Policy in a manner that materially impacts your privacy rights, we will provide a notice to you. Your continued use of the Website or our services after any modification to this Privacy Policy will constitute your acceptance of such modification. However, when required by law, we will confirm your consent to the revised Privacy Policy terms. This Privacy Policy is incorporated into and considered a part of the Website Terms and Conditions of Use, located here

What information we collect

We collect and use several types of information from and about you, including:

Personal Information, that we can reasonably use to directly or indirectly identify you, such as your full name, email address, telephone number and any other identifier we may use to contact you online or offline.
Non-personal information is information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of users accessing a specific Website feature.

How we collect the information

Information You Provide to Us

The information we collect directly from you may include:

Communicating with us: When you contact us about a customer service issue, Vision Entrepreneur services or to make other inquiries, we collect the content of those communications, as well as your full name, clinic name, email, phone number, city, province, and any additional information that allows us to answer your request.

Information We Collect While You Interact With Us Through Cookies and Other Automatic Data Collection Technologies

Refer to Cookie Policy (here)

Information We Collect About You From Third Parties

Refer to Cookie Policy (here)

How we use your information

We use your information, including your Personal Information, to manage our business and to maintain and develop commercial relationships with you. We will collect, use, and disclose such information only to the extent that is necessary for those purposes.

We use information that we collect about you or that you provide to us, including any Personal Information:

To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
To improve the Website, products or services, marketing, or customer relationships and experiences.
To allow you to participate in interactive features, social media, or similar features on the Website.
To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

How we share your information

We will not rent or sell your information to third parties without your consent. We only share your data as specifically provided in this Privacy Policy.

Other Disclosures

In addition to any disclosure you may have consented to or permitted under the terms of this Privacy Policy, we may transfer your data, including Personal Information to third parties in the following limited circumstances:

information you expressly consent to be shared;
when relating to anonymized information (individuals cannot be identified by it);
when you decide to make the information indexable by search engines, to share or to distribute the information to people or otherwise to make it available to the public;
to satisfy any applicable law, regulation, legal process or enforceable governmental request within or outside your country of residence when we have a good faith belief that the law requires it;
to enforce this Privacy Policy, the Terms, or an agreement, including investigation of potential violations thereof;
to detect, prevent, or otherwise address fraud, security or technical issues, or protect the operations or you;
to protect our rights, property or safety as well as yours, the public, or others;
in connection with an acquisition, merger, change in control, debt financing, reorganization, sales of assets, bankruptcy or other change of our corporate structure or status; or
as necessary in connection with the performance of requested services or solutions, or as otherwise appropriate in connection with a legitimate need.

How we store and secure your information

Information Security

We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.

In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.

If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.

Information Retention

We will retain your Personal Information for as long as it is needed:

to provide the products and services that you have requested;
to communicate with you about a purchase or a request you have made to us;
to manage your choices and rights you have exercised pursuant to this Privacy Policy;
to comply with our legal and regulatory obligations and to demonstrate compliance,
to resolve disputes and to enforce our rights and agreements.

We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.

Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.

Where We Store Information

We use facilities operated by "Amazon Web Services" and located in Canada as our information storage and processing infrastructure. Our service providers can also, from time to time, store your Personal Information in accordance with purposes outlined in this Privacy Policy.

How to contact us

If you have any questions about this Privacy Policy, you can contact us at 604 322-5520.